TERMS OF SALE POLICIES
SHIPPING & HANDLING
Minimum wholesale order is $100.00 plus shipping.
All prices are CASH prices only. A small handling charge will apply to all credit card orders. All rush orders are subject to an additional charge of 10%.
Please plan ahead for your shipments!
Shipping and handling will be added to your order once it has been packed and final weight is determined.
We reserve the right to substitute merchandise of equal quality and/or value if the requested merchandise has been sold out.
Resale Tax Identification Number (issued by your state), or other legitimate business number is required for wholesale orders. Unless terms have been established, prepayment is necessary for all orders.
U.P.S. Ground Service is our default shipping method – UPS will not deliver to a P.O. Box. Flat Rate boxes offered by the Post Office are not suitable for fragile items.
Overseas customers - please call for shipping requirements and information. Customer is responsible for any additional charges incurred for shipping services requested.
All damage or problems must be reported within 3 business days of receipt. We will not accept responsibility after this time. If your package is damaged or opened, keep all items and packing material together and contact the delivering carrier immediately. We cannot replace damaged merchandise unless a claim has been filed.
RETURNS
We guarantee customer satisfaction. If, for any reason, you are not satisfied with your purchase, you may return the merchandise, with prior approval from us within 15 days of receipt. Exchange or refund will be given only on items that are returned to us in the same quantities and condition as we shipped. There is an applicable restocking fee of $5.00 per $100.00 of merchandise. Shipping, handling, and insurance will not be refunded.